Frequently asked questions

Yes. Lab-grown diamonds are chemically, physically and optically identical to mined diamonds. They are pure carbon, score 10 on the hardness scale and sparkle just the same.

Yes — our principal diamonds are graded by independent laboratories such as IGI. The certificate details the shape, carat, colour, clarity and cut, and can be verified online using its report number.

No. Like any diamond, a lab-grown diamond is permanent. Regular cleaning keeps it looking its best.

Our designs are available in White Gold, Yellow Gold, Rose Gold and Platinum. Choose your metal on any product page.

Add pieces to your bag and choose ‘Checkout via WhatsApp’. Our team will confirm availability, your chosen metal and size, and send a secure payment link.

We accept major debit and credit cards and Apple Pay via a secure payment link.

Yes — ask us for additional photos or a video of any piece, or to arrange a virtual appointment on WhatsApp.

Yes. All orders are shipped free, fully insured and tracked.

Many pieces are made to order in your chosen metal and size. Typical dispatch is within 2–3 weeks; we will confirm your timeline when you order.

You may return unworn items in their original packaging within 30 days of delivery. Personalised, engraved, bespoke and resized items cannot be returned unless faulty. See Shipping & Returns for details.

Use our ring size guide, or choose ‘Not sure — please advise’ when ordering and our team will help.

Soak in warm soapy water, brush gently with a soft toothbrush, rinse and pat dry. Our jewellery care guide has full details.